The Springfield Creamery was established with private owners
in 1960. They began as a creamery selling milk in the Kesey family still owns
and operates this business. They employ a general manager, a VP of operations,
a VP of marketing and a VP of product development. The company keeps a positive relationship with
its 55 employees, 20% of which have been employed with Springfield Creamery for
over 25 years. Most impressive is their benefits package which involves covering
100% of the employee’s medical, dental, and vision needs.
This team that has evolved from this organized, positive
working environment has been able to efficiently focus on a broad spectrum of
priorities. The Springfield creamery personally delivers its local products,
keeping an interactive relationship with its most important customers.
The level of teamwork involved in keeping the high standard
and demanded variety in the company’s product shows that the Springfield
Creamery keeps open communication lines with their employees at all levels. Concerning
their brand name, Nancy’s, the company has shown its desire to branch out to
other partners in that Nancy joined the company in 1969. This step is what I believe
to be the defining factor in what has kept the Springfield Creamery independent.
The integrity of the product is another impressive attribute
to the company. They keep it healthy, offer vegan products, and have not succumb
to the pressure that competitors face regarding the popularity of adding 30g of
sugar to their product. Nancy’s is keeping their product at a real food
standard. These ideals are a part of the daily routine for employees, which
promote healthy workers.
The Springfield Creamery is a strong small business. While
they ship their products nationwide, to Canada, and to Hong Kong, they could be
doing much more by expanding their team. The business is capable of franchising
out and expanding their product. As such responsible ideal holders, they would
have the opportunity to not only spread their business but their business practices
as well. They have the power to redefine business practice but setting high standards
and through expansion, setting a higher standard than their competitors.
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